- Amy is a chatbot built into Cisco’s Jabber, it was developed to help the users with usual IT service requests that used to eat up a human’s productive hours.
- Amy helped in reducing the client human workforce by 2000-man-hours per year.
- Amy can help a user in creating tickets, book meeting rooms, set reminders, etc.
- Amy uses LUIS to understand natural language and botkit.ai to respond.
Technologies/Skills Used:
- Node.js
- JSON
- Natural Language Processing(NLP)
- LUIS
- Botkit.ai
- Cisco Jabber
https://github.com/Kaifee-Mohammad/amy
A conversation…
